How To Fix EDOCUMENT_PE027 - No value found for customer's tax number 1

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_PE - Messages for eDocuments Peru

• Message number: 027

• Message text: No value found for customer's tax number 1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_PE027 - No value found for customer's tax number 1 ?

  The SAP error message EDOCUMENT_PE027 indicates that the system could not find a value for the customer's tax number 1. This error typically arises in the context of electronic document processing, particularly in countries where tax compliance is critical, such as in Peru.
  Cause:
  
  Missing Tax Number: The customer's tax number (RUC in Peru) is not maintained in the customer master data.
  Incorrect Customer Data: The customer data may be incomplete or incorrectly entered.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
  Configuration Issues: The system may not be properly configured to retrieve the tax number for the customer.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD02 for general data or FD02 for company code data).
  Ensure that the tax number (RUC) is correctly entered in the relevant fields.
  If the tax number is missing, enter the correct value and save the changes.
  
  
  
  Verify Data Entry:
  
  Ensure that the tax number is entered in the correct format and that there are no typographical errors.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to tax numbers in the SAP system. This may involve checking the settings in the Financial Accounting (FI) module or the specific electronic document processing configuration.
  
  
  
  Data Synchronization:
  
  If your organization uses multiple systems, ensure that the customer data is synchronized across all systems. This may involve running data synchronization jobs or manually updating records.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD02 - Change Customer (General Data)
  FD02 - Change Customer (Company Code Data)
  
  
  Documentation: Refer to SAP Help documentation for electronic document processing and tax compliance in your specific country.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in electronic document processing and tax compliance.
  
  By following these steps, you should be able to resolve the EDOCUMENT_PE027 error and ensure that the customer's tax number is correctly maintained in the system.