How To Fix EDOCUMENT_MATCH028 - Some selected source items had an error and were not unmatched.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_MATCH - eDocument Match Document message class

• Message number: 028

• Message text: Some selected source items had an error and were not unmatched.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_MATCH028 - Some selected source items had an error and were not unmatched. ?

  The SAP error message EDOCUMENT_MATCH028 indicates that there are issues with the matching process of electronic documents, typically in the context of the SAP eDocument framework. This error suggests that some selected source items could not be unmatched due to various reasons.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data between the source documents and the target documents, such as mismatched identifiers or incorrect statuses.
  Locked Documents: The documents you are trying to process may be locked by another user or process, preventing any changes.
  Incomplete Data: Required fields or data may be missing from the source items, leading to errors during the matching process.
  Configuration Issues: There may be configuration issues in the eDocument framework or related modules that prevent proper processing.
  Authorization Issues: The user may not have the necessary permissions to perform the unmatched operation on the selected items.
  
  Solutions:
  
  Check Data Consistency: Review the source and target documents for any discrepancies. Ensure that all identifiers and relevant data match correctly.
  Unlock Documents: If documents are locked, coordinate with other users or administrators to unlock them before attempting to unmatched again.
  Complete Required Fields: Ensure that all necessary fields in the source items are filled out correctly and completely.
  Review Configuration: Check the configuration settings for the eDocument framework to ensure they are set up correctly. This may involve consulting with your SAP Basis or eDocument configuration team.
  Check Authorizations: Verify that the user has the necessary authorizations to perform the unmatched operation. If not, request the appropriate permissions from your SAP security team.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EDOC for eDocument processing, which may help in troubleshooting.
  Documentation: Review SAP documentation related to the eDocument framework for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.