How To Fix EDOCUMENT_MATCH004 - An error occurred during the data deletion from database.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_MATCH - eDocument Match Document message class

• Message number: 004

• Message text: An error occurred during the data deletion from database.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_MATCH004 - An error occurred during the data deletion from database. ?

  The SAP error message EDOCUMENT_MATCH004 indicates that there was an issue during the data deletion process from the database, specifically related to electronic documents. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Database Locking Issues: The data you are trying to delete may be locked by another process or transaction, preventing the deletion from occurring.
  Foreign Key Constraints: There may be foreign key constraints that prevent the deletion of certain records if they are referenced by other tables.
  Authorization Issues: The user executing the deletion may not have the necessary authorizations to perform the operation.
  Data Integrity Issues: There may be inconsistencies or integrity issues within the data that prevent successful deletion.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the SAP application itself.
  
  Solutions:
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database tables related to the electronic documents. If locks are found, you may need to wait for the other processes to complete or resolve the locks.
  
  
  Review Foreign Key Constraints: Analyze the database schema to identify any foreign key constraints that may be preventing the deletion. You may need to delete or update related records first.
  
  
  Verify Authorizations: Ensure that the user has the necessary authorizations to delete the records. You can check this using transaction SU53 to analyze authorization failures.
  
  
  Data Consistency Check: Run consistency checks on the relevant tables to identify and resolve any data integrity issues. You can use transaction SE11 to analyze the table structure and relationships.
  
  
  Check Application Logs: Review the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  
  
  Database Administration: If the issue persists, consult with your database administrator to check for any underlying database issues or to perform maintenance tasks.
  
  
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SM12 (Lock Entries), SU53 (Authorization Check), and SLG1 (Application Log).
  Documentation: Review SAP documentation related to electronic document management and data deletion processes for best practices and guidelines.
  Testing: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to diagnose and resolve the EDOCUMENT_MATCH004 error effectively.