How To Fix EDOCUMENT_LE028 - Error while parsing the message. Please validate Customization in source

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_LE -

• Message number: 028

• Message text: Error while parsing the message. Please validate Customization in source

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_LE028 - Error while parsing the message. Please validate Customization in source ?

  The SAP error message EDOCUMENT_LE028 indicates that there is an issue with parsing a message related to electronic documents, specifically in the context of the SAP Electronic Document Management (EDM) framework. This error typically arises when there is a problem with the customization or configuration of the electronic document settings in the system.
  Cause:
  
  Incorrect Customization: The error often occurs due to incorrect or incomplete customization settings in the electronic document configuration. This could involve missing or incorrectly defined parameters in the document structure.
  Invalid XML Structure: If the message being processed is in XML format, it may not conform to the expected schema, leading to parsing errors.
  Data Issues: There may be issues with the data being sent or received, such as missing mandatory fields or incorrect data types.
  Version Mismatch: If there are version mismatches between the sender and receiver systems or between the document types, this can lead to parsing errors.
  
  Solution:
  
  
  Validate Customization: Review the customization settings in the SAP system for electronic documents. Ensure that all required fields and parameters are correctly defined.
  
  Check the configuration in transaction SPRO under the relevant electronic document settings.
  Ensure that the document types, message types, and their mappings are correctly set up.
  
  
  
  Check XML Structure: If the message is in XML format, validate the XML against the expected schema. Use XML validation tools to ensure that the structure is correct.
  
  Look for any missing tags, incorrect nesting, or data type mismatches.
  
  
  
  Review Data: Inspect the data being processed for completeness and correctness. Ensure that all mandatory fields are populated and that the data types match the expected formats.
  
  
  Debugging: If the issue persists, consider enabling debugging or logging to capture more detailed error messages. This can help identify the exact point of failure in the parsing process.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to electronic document processing for any known issues or additional configuration steps that may be required.
  
  
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including any relevant logs or configuration settings.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SLG1 (for application logs), and SOST (for monitoring outbound messages).
  SAP Notes: Search for SAP Notes related to the error message EDOCUMENT_LE028 in the SAP Support Portal for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the EDOCUMENT_LE028 error in your SAP system.