How To Fix EDOCUMENT_KR055 - &1 doesn't match the original invoice of the credit memo.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_KR - Message class for South Korea eDocument

• Message number: 055

• Message text: &1 doesn't match the original invoice of the credit memo.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_KR055 - &1 doesn't match the original invoice of the credit memo. ?

  The SAP error message EDOCUMENT_KR055 indicates that there is a mismatch between the credit memo and the original invoice. This error typically occurs in the context of electronic invoicing or document management, particularly in scenarios involving credit memos in accounts payable or receivable.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Incorrect Reference: The credit memo may not be correctly referencing the original invoice. This could happen if the invoice number or other identifying information is entered incorrectly.
  
  
  Data Entry Errors: Manual entry errors when creating the credit memo can lead to discrepancies between the credit memo and the original invoice.
  
  
  Changes to the Original Invoice: If the original invoice has been modified after the credit memo was created, it may no longer match the original data that the credit memo is referencing.
  
  
  Document Status: The status of the original invoice may not allow for a credit memo to be processed against it (e.g., if the invoice is already settled or canceled).
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are causing the mismatch, such as validation rules or document types.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify the Reference: Check the credit memo to ensure that it correctly references the original invoice. Make sure that the invoice number and other relevant details match exactly.
  
  
  Review Data Entry: Double-check all entries made when creating the credit memo for any typographical errors or omissions.
  
  
  Check Invoice Status: Ensure that the original invoice is still valid and has not been altered in a way that would affect the credit memo. If the invoice has been changed, you may need to adjust the credit memo accordingly.
  
  
  Consult Documentation: Review any relevant documentation or guidelines for processing credit memos in your organization to ensure compliance with internal procedures.
  
  
  System Configuration: If the issue persists, consult with your SAP administrator or technical team to review the system configuration and ensure that there are no validation rules or settings that are causing the mismatch.
  
  
  Use Transaction Codes: Utilize transaction codes like FB75 (for credit memo processing) and FB60 (for invoice processing) to review and correct any discrepancies.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Manuals: Refer to user manuals or training materials specific to your organization’s SAP implementation for guidance on handling credit memos.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.