How To Fix EDOCUMENT_KR047 - Customer isn't a self-billing customer.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDOCUMENT_KR - Message class for South Korea eDocument

  • Message number: 047

  • Message text: Customer isn't a self-billing customer.

  • Show details Hide details
  • What causes this issue?

    The customer isn't defined as a self-billing customer in your system.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    In the customer master data, select the <LS>Self-Billing Customer</>
    checkbox on the <LS>Customer: Country-Specific Enhancements</> tab.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT_KR047 - Customer isn't a self-billing customer. ?

    The SAP error message EDOCUMENT_KR047 indicates that the customer in question is not set up as a self-billing customer in the system. This error typically arises in the context of electronic invoicing or self-billing processes, particularly in regions where self-billing is a common practice.

    Cause:

    1. Customer Master Data: The customer master record does not have the self-billing indicator set. This means that the system does not recognize the customer as eligible for self-billing transactions.
    2. Configuration Issues: The configuration settings in the SAP system may not be correctly set up to allow for self-billing for the specific customer.
    3. Transaction Type: The transaction being processed may not be compatible with self-billing for that customer.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD02 for general data or FD02 for company code data).
      • Verify if the self-billing indicator is set. If not, you may need to update the customer record to include this indicator.
    2. Review Configuration Settings:

      • Check the configuration settings for self-billing in the SAP system. This can typically be found in the customizing settings under Logistics > Sales and Distribution > Billing > Self-Billing.
      • Ensure that the necessary settings are in place for the customer group or specific customer.
    3. Consult Documentation:

      • Review SAP documentation or help files related to self-billing to ensure that all necessary steps have been followed for setup.
    4. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.

    Related Information:

    • Self-Billing Process: Self-billing is a process where the buyer generates the invoice on behalf of the seller. This is often used in specific industries or regions where it simplifies the invoicing process.
    • SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional guidance on self-billing configurations.
    • Testing: After making changes, perform a test transaction to ensure that the error no longer occurs and that the self-billing process works as intended.

    By following these steps, you should be able to resolve the EDOCUMENT_KR047 error and successfully process self-billing transactions for the customer in question.

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