How To Fix EDOCUMENT_KR043 - Accounting document &1 isn't a customer invoice.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDOCUMENT_KR - Message class for South Korea eDocument

  • Message number: 043

  • Message text: Accounting document &1 isn't a customer invoice.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT_KR043 - Accounting document &1 isn't a customer invoice. ?

    The SAP error message EDOCUMENT_KR043 indicates that the accounting document you are trying to process is not recognized as a customer invoice. This error typically arises in the context of electronic invoicing or document processing within the SAP system, particularly in the context of the eDocument framework.

    Cause:

    1. Document Type Mismatch: The accounting document you are trying to process may not be of the type that is expected for a customer invoice. For example, it could be a vendor invoice, a journal entry, or another type of accounting document.
    2. Incorrect Configuration: The system may not be configured correctly to recognize the document type as a customer invoice.
    3. Missing or Incorrect Data: The document may be missing required fields or have incorrect data that prevents it from being classified as a customer invoice.
    4. Document Status: The document may be in a status that does not allow it to be processed as a customer invoice (e.g., it may be in a draft state or already posted).

    Solution:

    1. Verify Document Type: Check the document type of the accounting document in question. Ensure that it is indeed a customer invoice and not another type of document.
    2. Check Configuration: Review the configuration settings in the SAP system related to eDocuments and customer invoices. Ensure that the document types are correctly mapped and that the system is set up to recognize the document as a customer invoice.
    3. Review Document Data: Inspect the accounting document for any missing or incorrect data. Ensure that all required fields are filled out correctly and that the document meets the criteria for a customer invoice.
    4. Document Status: Ensure that the document is in the correct status for processing. If it is in a draft state, you may need to complete or post it before it can be processed as a customer invoice.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the eDocument framework and handling customer invoices.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB60 (Enter Incoming Invoice), or others that may help you analyze the document in question.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to process customer invoices in the system.
    • SAP Community: Consider reaching out to the SAP Community or forums for additional insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP eDocument processing for further assistance.

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