How To Fix EDOCUMENT_KR007 - Generating a random number failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_KR - Message class for South Korea eDocument

• Message number: 007

• Message text: Generating a random number failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_KR007 - Generating a random number failed. ?

  The SAP error message EDOCUMENT_KR007 ("Generating a random number failed") typically occurs in the context of electronic document processing, particularly in the South Korean version of SAP, where electronic document management is crucial for compliance with local regulations.
  Cause:
  The error is generally caused by issues related to the generation of random numbers, which are often used for unique identifiers in electronic documents. Possible causes include:
  
  Configuration Issues: Incorrect settings in the electronic document management configuration.
  System Resource Limitations: Insufficient system resources or memory issues that prevent the generation of random numbers.
  Random Number Generator (RNG) Issues: Problems with the underlying random number generation algorithm or library.
  Database Issues: Problems with the database that may affect the ability to generate or store random numbers.
  
  Solution:
  To resolve the EDOCUMENT_KR007 error, you can try the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for electronic document processing in your SAP system. Ensure that all necessary parameters are correctly set.
  
  
  
  System Resources:
  
  Monitor system resources (CPU, memory, etc.) to ensure that the system is not under heavy load. If necessary, optimize performance or allocate more resources.
  
  
  
  Restart Services:
  
  Sometimes, simply restarting the relevant SAP services or the entire SAP system can resolve temporary issues with random number generation.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, bugs in earlier versions can lead to such errors.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be known issues and recommended fixes.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to electronic document processing and random number generation in the SAP Support Portal.
  Documentation: Review the official SAP documentation for electronic document management in South Korea to ensure compliance with local regulations.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the EDOCUMENT_KR007 error in your SAP system.