How To Fix EDOCUMENT_IT109 - Outcome notice could not be processed; outcome &1 not expected

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_IT - eDocument Italy Fattura Messages

• Message number: 109

• Message text: Outcome notice could not be processed; outcome &1 not expected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_IT109 - Outcome notice could not be processed; outcome &1 not expected ?

  The SAP error message EDOCUMENT_IT109 with the description "Outcome notice could not be processed; outcome &1 not expected" typically occurs in the context of electronic document processing, particularly when dealing with e-invoicing or electronic document management in SAP.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Unexpected Outcome: The system received an outcome notice that it does not recognize or expect. This could be due to a mismatch between the expected status of a document and the status being reported by the external system (e.g., a tax authority or a business partner).
  
  
  Configuration Issues: There may be configuration settings in the SAP system that do not align with the outcomes being reported. This could include settings related to document types, statuses, or processing rules.
  
  
  Data Integrity Issues: There might be issues with the data being processed, such as missing or incorrect information in the document that is being referenced.
  
  
  Version Mismatch: If there are updates or changes in the external system that are not reflected in the SAP system, it could lead to discrepancies in expected outcomes.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Outcome Notice: Review the outcome notice that triggered the error. Ensure that the status being reported is valid and expected by your SAP configuration.
  
  
  Review Configuration Settings: 
  
  Go to the configuration settings for electronic documents in SAP (transaction code SPRO).
  Check the settings related to the specific document type and ensure that they are correctly configured to handle the expected outcomes.
  
  
  
  Update SAP System: If there have been recent changes in the external system (e.g., tax authority), ensure that your SAP system is updated to reflect these changes. This may involve applying patches or updates.
  
  
  Data Validation: Validate the data in the document that is being processed. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to electronic document processing for any specific guidance on handling this error.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or documentation.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EDOC for electronic document management or SOST for monitoring SAPconnect messages.
  SAP Notes: Search for SAP Notes related to electronic document processing and the specific error message for any known issues or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.