How To Fix EDOCUMENT_IT028 - eDocument has expired; Rejection is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_IT - eDocument Italy Fattura Messages

• Message number: 028

• Message text: eDocument has expired; Rejection is not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_IT028 - eDocument has expired; Rejection is not allowed ?

  The SAP error message EDOCUMENT_IT028 indicates that an eDocument has expired, and as a result, any rejection of that document is not permitted. This error typically arises in the context of electronic document management, particularly in scenarios involving compliance with tax regulations or electronic invoicing.
  Cause:
  
  Expiration of eDocument: The eDocument has a defined validity period, and once this period has passed, the system marks it as expired.
  Regulatory Compliance: Many jurisdictions have specific rules regarding the retention and validity of electronic documents, which can lead to expiration.
  System Configuration: The configuration settings in SAP regarding the lifecycle of eDocuments may be set in such a way that they expire after a certain period.
  
  Solution:
  
  Check Document Status: Verify the status of the eDocument in the system. If it is indeed expired, you will need to take appropriate action based on your business processes.
  Reissue or Resend: If the document is expired and needs to be processed, consider reissuing or resending the document if allowed by your business rules and local regulations.
  Review Configuration: Check the configuration settings related to eDocument management in SAP. You may need to adjust the expiration settings if they are too restrictive.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines on handling expired eDocuments to ensure compliance with legal requirements.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT team for assistance.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional guidance on handling eDocuments.
  Legal Requirements: Be aware of the legal requirements in your jurisdiction regarding the retention and expiration of electronic documents.
  Training and Documentation: Ensure that users involved in the eDocument process are trained on the lifecycle of these documents and the implications of expiration.
  
  By following these steps, you should be able to address the error message EDOCUMENT_IT028 effectively.