How To Fix EDOCUMENT_IT004 - No city name found in company's address (Company Code - Address)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDOCUMENT_IT - eDocument Italy Fattura Messages

  • Message number: 004

  • Message text: No city name found in company's address (Company Code - Address)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT_IT004 - No city name found in company's address (Company Code - Address) ?

    The SAP error message "EDOCUMENT_IT004 No city name found in company's address (Company Code - Address)" typically indicates that the system is unable to find a valid city name in the address details associated with a specific company code. This error can occur in various SAP modules, particularly when dealing with electronic documents or transactions that require complete address information.

    Cause:

    1. Incomplete Address Data: The address for the company code may be missing the city name.
    2. Incorrect Configuration: The address configuration in the SAP system may not be set up correctly.
    3. Data Entry Errors: There may have been a mistake during data entry, leading to a missing city name.
    4. Master Data Issues: The master data for the company code may not have been maintained properly.

    Solution:

    1. Check Company Code Address:

      • Navigate to the transaction code OBY6 (or OBC4 depending on your version) to check the address details for the company code.
      • Ensure that the city name is filled in the address fields.
    2. Maintain Address:

      • If the city name is missing, enter the correct city name and save the changes.
      • Ensure that all required fields in the address are filled out correctly.
    3. Review Master Data:

      • Check the master data for the relevant business partner or vendor to ensure that the address is complete and accurate.
    4. Data Validation:

      • If the address is being imported or uploaded from an external source, validate the data to ensure that it includes all necessary components, including the city name.
    5. Consult Documentation:

      • Review SAP documentation or help files related to address maintenance and electronic document processing for any additional requirements or configurations.
    6. Testing:

      • After making the necessary changes, test the transaction again to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OBY6, BP (Business Partner), or XD01 (Create Customer) for maintaining addresses.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles: Ensure that the user has the necessary permissions to view and edit company code addresses.
    • Address Formats: Be aware of the address format requirements specific to your country or region, as these can vary.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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