EDOCUMENT_GR021 - Withholding Tax Code Category not found for &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_GR - Messages for eDocument Greece

• Message number: 021

• Message text: Withholding Tax Code Category not found for &1/&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_GR021 - Withholding Tax Code Category not found for &1/&2 ?

  The SAP error message EDOCUMENT_GR021 indicates that the system cannot find a withholding tax code category for the specified document type and company code. This error typically arises in the context of electronic documents or e-invoicing, where withholding tax codes are essential for tax calculations and compliance.
  Cause:
  
  Missing Configuration: The withholding tax code category may not be configured in the system for the specified company code or document type.
  Incorrect Document Type: The document type being processed may not be associated with a valid withholding tax code category.
  Data Entry Error: There may be a typo or incorrect entry in the document that is being processed, leading to the system not being able to find the appropriate withholding tax code.
  Missing Master Data: The vendor or customer master data may not have the necessary withholding tax information set up.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for withholding tax in SAP (Transaction Code: OBWW).
  Ensure that the withholding tax code categories are defined for the relevant company code and document type.
  Verify that the withholding tax codes are correctly assigned to the relevant accounts.
  
  
  
  Review Document Type:
  
  Check the document type being used in the transaction. Ensure that it is correctly set up to allow for withholding tax processing.
  
  
  
  Verify Master Data:
  
  Check the vendor or customer master data (Transaction Code: XK03 for vendors or XD03 for customers) to ensure that the withholding tax information is correctly maintained.
  Ensure that the withholding tax type is assigned to the vendor or customer.
  
  
  
  Test with Different Data:
  
  If possible, try processing a similar document with a different vendor or customer to see if the issue persists. This can help isolate whether the problem is with specific master data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any additional configuration steps that may be required for your specific version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  OBWW: Configuration for Withholding Tax
  XK03: Display Vendor
  XD03: Display Customer
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review the SAP Help Portal for information on withholding tax configuration and electronic document processing.
  
  By following these steps, you should be able to identify and resolve the issue related to the EDOCUMENT_GR021 error message.