How To Fix EDOCUMENT_EU028 - No Customer Number Found for the GLN &1

EDOCUMENT_EU028 - Overview

• Message type: E = Error

• Message class: EDOCUMENT_EU - eDocument EU Message Class

• Message number: 028

• Message text: No Customer Number Found for the GLN &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_EU028 - No Customer Number Found for the GLN &1 ?

  The SAP error message EDOCUMENT_EU028: No Customer Number Found for the GLN &1 typically occurs in the context of electronic document processing, particularly when dealing with the Global Location Number (GLN) in the European Union's e-invoicing or e-document frameworks.
  
  Cause:
  This error indicates that the system is unable to find a corresponding customer number for the provided GLN. The GLN is a unique identifier for locations and is often used in supply chain and logistics processes. The absence of a customer number linked to the GLN can occur due to several reasons:
  
  Missing Master Data: The customer master data may not be properly maintained in the system, meaning that the GLN is not associated with any customer number.
  Incorrect GLN: The GLN provided may be incorrect or not formatted properly.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
  
  Configuration Issues: The configuration settings for electronic documents or