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Message type: E = Error
Message class: EDOCUMENT_DK - Messages for eDocument Denmark
Message number: 004
Message text: No Customer found for Chamber of Commerce Nr. (KVK) &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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EDOCUMENT_DK004
- No Customer found for Chamber of Commerce Nr. (KVK) &1 ?The SAP error message EDOCUMENT_DK004 indicates that the system could not find a customer associated with the provided Chamber of Commerce number (KVK). This error typically arises in the context of electronic document processing, particularly in scenarios involving Dutch e-invoicing or compliance with local regulations.
Cause:
- Missing Customer Data: The customer record in the SAP system may not exist or may not be properly configured with the Chamber of Commerce number.
- Incorrect KVK Number: The KVK number provided may be incorrect or formatted improperly.
- Data Synchronization Issues: There may be issues with data synchronization between different systems or databases, leading to missing or outdated customer information.
- Configuration Issues: The system may not be configured correctly to recognize or validate the KVK numbers.
Solution:
- Verify KVK Number: Check the KVK number you are using to ensure it is correct and properly formatted.
- Check Customer Master Data:
- Go to the customer master data in SAP (transaction code
XD03
for display).- Ensure that the customer record exists and that the KVK number is correctly entered in the relevant field.
- Create or Update Customer Record:
- If the customer does not exist, create a new customer record with the correct KVK number.
- If the customer exists but the KVK number is missing or incorrect, update the customer record with the correct information.
- Data Synchronization: If your organization uses multiple systems, ensure that the customer data is synchronized across all systems.
- Consult Documentation: Review any relevant SAP documentation or notes related to electronic documents and KVK number validation for additional guidance.
- Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
Related Information:
XD03
(Display Customer), XD01
(Create Customer), and XD02
(Change Customer).By following these steps, you should be able to resolve the EDOCUMENT_DK004 error and ensure that the customer data is correctly configured in your SAP system.
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