How To Fix EDOCUMENT_DK004 - No Customer found for Chamber of Commerce Nr. (KVK) &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDOCUMENT_DK - Messages for eDocument Denmark

  • Message number: 004

  • Message text: No Customer found for Chamber of Commerce Nr. (KVK) &1

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT_DK004 - No Customer found for Chamber of Commerce Nr. (KVK) &1 ?

    The SAP error message EDOCUMENT_DK004 indicates that the system could not find a customer associated with the provided Chamber of Commerce number (KVK). This error typically arises in the context of electronic document processing, particularly in scenarios involving Dutch e-invoicing or compliance with local regulations.

    Cause:

    1. Missing Customer Data: The customer record in the SAP system may not exist or may not be properly configured with the Chamber of Commerce number.
    2. Incorrect KVK Number: The KVK number provided may be incorrect or formatted improperly.
    3. Data Synchronization Issues: There may be issues with data synchronization between different systems or databases, leading to missing or outdated customer information.
    4. Configuration Issues: The system may not be configured correctly to recognize or validate the KVK numbers.

    Solution:

    1. Verify KVK Number: Check the KVK number you are using to ensure it is correct and properly formatted.
    2. Check Customer Master Data:
      • Go to the customer master data in SAP (transaction code XD03 for display).
      • Ensure that the customer record exists and that the KVK number is correctly entered in the relevant field.
    3. Create or Update Customer Record:
      • If the customer does not exist, create a new customer record with the correct KVK number.
      • If the customer exists but the KVK number is missing or incorrect, update the customer record with the correct information.
    4. Data Synchronization: If your organization uses multiple systems, ensure that the customer data is synchronized across all systems.
    5. Consult Documentation: Review any relevant SAP documentation or notes related to electronic documents and KVK number validation for additional guidance.
    6. Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), XD01 (Create Customer), and XD02 (Change Customer).
    • SAP Notes: Search for SAP Notes related to electronic documents and KVK validation for any known issues or patches.
    • User Roles: Ensure that the user has the necessary permissions to view and edit customer master data.
    • Documentation: Review any internal documentation or guidelines your organization has regarding customer data management and compliance with local regulations.

    By following these steps, you should be able to resolve the EDOCUMENT_DK004 error and ensure that the customer data is correctly configured in your SAP system.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant