How To Fix EDOCUMENT_CZ004 - Connection Failure. Check log

EDOCUMENT_CZ004 - Overview

• Message type: E = Error

• Message class: EDOCUMENT_CZ - Message Class for eDocument Czech Republic

• Message number: 004

• Message text: Connection Failure. Check log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_CZ004 - Connection Failure. Check log ?

  The SAP error message EDOCUMENT_CZ004: Connection Failure. Check log typically indicates that there is an issue with the connection to the e-document service in the SAP system, particularly in the context of electronic document management in the Czech Republic. This error can arise due to various reasons, including network issues, configuration problems, or service unavailability.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the e-document service.
  Service Unavailability: The external e-document service may be down or experiencing issues.
  Configuration Errors: Incorrect configuration settings in the SAP system for the e-document service.
  Authentication Issues: Problems with credentials or tokens used to authenticate with the e-document service.
  Firewall or Proxy Settings: Firewalls or proxy settings may be blocking the connection to the e-document service.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the e-document service endpoint. You can use tools like ping or traceroute to diagnose network issues.
  
  
  
  Review Logs:
  
  Check the SAP application logs