How To Fix EDOCUMENT_CO016 - Signature is empty in file &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_CO - Messages for eDocuments Colombia

• Message number: 016

• Message text: Signature is empty in file &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_CO016 - Signature is empty in file &1 ?

  The SAP error message EDOCUMENT_CO016 with the description "Signature is empty in file &1" typically occurs in the context of electronic document processing, particularly when dealing with electronic invoices or other documents that require digital signatures.
  Cause:
  The error indicates that the system expected a digital signature in the specified file (denoted by &1), but it was not found. This can happen due to several reasons:
  
  Missing Signature: The document was not signed before being processed.
  Corrupted File: The file may be corrupted or improperly formatted, leading to the signature being unreadable or missing.
  Configuration Issues: There may be issues with the configuration of the electronic document processing settings in SAP.
  Incorrect File Type: The file type being processed may not support digital signatures or may not be the expected format.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Document: Ensure that the document you are trying to process has been properly signed. If it is an electronic invoice, verify that the signature is present and valid.
  
  
  Re-sign the Document: If the document is missing a signature, re-sign it using the appropriate digital signature tool or process.
  
  
  Validate the File Format: Ensure that the file format is correct and that it adheres to the expected specifications for electronic documents in SAP.
  
  
  Review Configuration: Check the configuration settings in SAP related to electronic document processing. Ensure that all necessary parameters for digital signatures are correctly set up.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes related to electronic document processing.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to electronic document processing and digital signatures for any specific guidelines or troubleshooting steps.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or information.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to the EDOCUMENT_CO016 error.
  Electronic Document Processing: Familiarize yourself with the electronic document processing framework in SAP, including how digital signatures are handled.
  Digital Signature Tools: Understand the tools and methods used for signing electronic documents in your organization.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.