How To Fix EDOCUMENT_CL033 - eDocument not sent to vendor; click on Send to Vendor again

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_CL - EDOCUMENT_CL

• Message number: 033

• Message text: eDocument not sent to vendor; click on Send to Vendor again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_CL033 - eDocument not sent to vendor; click on Send to Vendor again ?

  The SAP error message EDOCUMENT_CL033 indicates that an electronic document (eDocument) was not successfully sent to the vendor. This can occur in various scenarios, such as when dealing with electronic invoicing or other electronic communications with vendors.
  Causes:
  
  Network Issues: There may be connectivity problems between your SAP system and the vendor's system.
  Configuration Errors: Incorrect configuration settings in the eDocument framework or communication settings can prevent successful transmission.
  Vendor Settings: The vendor may not be set up correctly in the system to receive eDocuments.
  Document Status: The document may be in a status that does not allow it to be sent (e.g., already sent, in error state).
  Authorization Issues: The user may not have the necessary permissions to send eDocuments.
  Technical Errors: There could be underlying technical issues, such as problems with the middleware or the eDocument service.
  
  Solutions:
  
  Retry Sending: As the error message suggests, click on "Send to Vendor" again. Sometimes, transient issues can be resolved by simply retrying the action.
  Check Network Connectivity: Ensure that there are no network issues affecting the connection to the vendor's system.
  Review Configuration: Verify that the eDocument configuration settings are correct. This includes checking the communication parameters and ensuring that the vendor is set up to receive eDocuments.
  Check Document Status: Look at the status of the document in the system. If it is in an error state, you may need to resolve the underlying issue before attempting to send it again.
  Vendor Master Data: Ensure that the vendor's master data is complete and correctly configured for electronic communication.
  User Authorizations: Check if the user has the necessary authorizations to send eDocuments. If not, contact your system administrator to grant the required permissions.
  Consult Logs: Review the application logs or error logs for more detailed information about why the document was not sent. This can provide insights into specific issues that need to be addressed.
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to eDocument transmission.
  Documentation: Review the official SAP documentation for eDocuments to ensure that all necessary steps and configurations have been followed.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the EDOCUMENT_CL033 error message.