How To Fix EDOCUMENT_CL016 - SII response with error status &1: &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDOCUMENT_CL - EDOCUMENT_CL

  • Message number: 016

  • Message text: SII response with error status &1: &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT_CL016 - SII response with error status &1: &2 ?

    The SAP error message EDOCUMENT_CL016 typically relates to issues encountered when processing electronic documents, particularly in the context of the SII (Suministro Inmediato de Información) system in Spain. This error indicates that the response received from the SII system has an error status, which can be due to various reasons.

    Cause:

    1. Invalid Data: The data sent to the SII system may contain errors or invalid information, such as incorrect tax numbers, missing mandatory fields, or formatting issues.
    2. SII System Issues: The SII system itself may be experiencing issues or downtime, leading to error responses.
    3. Network Issues: Connectivity problems between your SAP system and the SII system can result in failed transmissions or incorrect responses.
    4. Configuration Issues: Incorrect configuration settings in the SAP system related to electronic document processing or SII integration can lead to errors.
    5. Compliance Issues: The document may not comply with the latest regulations or requirements set by the SII.

    Solution:

    1. Check the Error Details: Review the error message details, particularly the status code and description provided in the error message. This can give you specific insights into what went wrong.
    2. Validate Data: Ensure that all data being sent to the SII is correct and adheres to the required formats and regulations. Validate tax numbers, dates, and other critical fields.
    3. Review Configuration: Check the configuration settings in your SAP system related to electronic documents and SII integration. Ensure that they are set up correctly.
    4. Retry Submission: If the issue was due to a temporary problem with the SII system, you may want to retry submitting the document after some time.
    5. Consult Logs: Look into the application logs or the SII response logs in your SAP system for more detailed error messages that can help diagnose the issue.
    6. Contact Support: If the issue persists, consider reaching out to SAP support or your technical team for further assistance. They may have more insights or updates regarding the SII integration.

    Related Information:

    • SII Regulations: Familiarize yourself with the latest SII regulations and requirements to ensure compliance.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide updates related to the SII integration.
    • Documentation: Review SAP documentation related to electronic document processing and SII to ensure that your implementation follows best practices.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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