How To Fix EDOCUMENT_BR103 - An error occurred when you tried to open the file in the browser.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_BR - eDocument Brazil Message Class

• Message number: 103

• Message text: An error occurred when you tried to open the file in the browser.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_BR103 - An error occurred when you tried to open the file in the browser. ?

  The SAP error message EDOCUMENT_BR103 typically indicates that there was an issue when attempting to open a document in the browser. This can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Browser Compatibility: The browser being used may not be compatible with the SAP application or the specific document type.
  File Format Issues: The document format may not be supported or may be corrupted.
  Network Issues: There may be network connectivity problems that prevent the document from being accessed.
  SAP Configuration: There may be configuration issues within the SAP system that affect document handling.
  Security Settings: Browser security settings or firewall configurations may block the document from being opened.
  Missing Plugins or Extensions: Required plugins or extensions for viewing certain document types may not be installed in the browser.
  
  Solutions:
  
  Check Browser Compatibility: Ensure that you are using a supported browser version for your SAP system. Try using a different browser to see if the issue persists.
  Verify Document Format: Check if the document is in a supported format and not corrupted. Try opening the document directly from the file system if possible.
  Test Network Connectivity: Ensure that your network connection is stable and that there are no issues accessing the SAP server.
  Review SAP Configuration: Consult with your SAP administrator to check if there are any configuration settings that need to be adjusted for document handling.
  Adjust Security Settings: Review the security settings in your browser and any firewall settings that may be blocking access to the document.
  Install Required Plugins: If the document requires specific plugins (e.g., PDF viewer), ensure they are installed and enabled in your browser.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the EDOCUMENT_BR103 error. SAP frequently updates their knowledge base with solutions for common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for your specific version to understand any limitations or requirements regarding document handling.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your IT support team or SAP support for further investigation.