How To Fix EDOCUMENT_BR020 - Quantity hasn't been saved.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_BR - eDocument Brazil Message Class

• Message number: 020

• Message text: Quantity hasn't been saved.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_BR020 - Quantity hasn't been saved. ?

  The SAP error message EDOCUMENT_BR020, which states "Quantity hasn't been saved," typically occurs in the context of electronic document processing, particularly when dealing with business documents such as invoices, purchase orders, or other transactional data. This error indicates that the system was unable to save the quantity information for a particular document.
  Causes:
  
  Missing Quantity Data: The quantity field may not have been filled in or may contain invalid data (e.g., negative values, non-numeric characters).
  Validation Rules: There may be validation rules in place that prevent saving if certain conditions are not met (e.g., quantity must be greater than zero).
  Configuration Issues: There could be issues with the configuration of the electronic document processing settings in SAP.
  User Authorizations: The user may not have the necessary authorizations to save the document with the specified quantity.
  System Bugs: Occasionally, bugs or inconsistencies in the SAP system can lead to unexpected errors.
  
  Solutions:
  
  Check Quantity Fields: Ensure that all required quantity fields are filled in correctly and contain valid data.
  Review Validation Rules: Check if there are any specific validation rules that need to be satisfied before saving the document.
  Configuration Review: Consult with your SAP administrator or technical team to review the configuration settings related to electronic document processing.
  User Authorizations: Verify that the user has the necessary permissions to perform the action. If not, request the appropriate authorizations.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  Testing in a Sandbox: If possible, replicate the issue in a test environment to better understand the cause and test potential solutions without affecting production data.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for electronic document processing for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists and cannot be resolved internally, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the EDOCUMENT_BR020 error and implement a suitable solution.