How To Fix EDOCUMENT802 - XML contains errors and cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT - eDocument: Messages

• Message number: 802

• Message text: XML contains errors and cannot be processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT802 - XML contains errors and cannot be processed ?

  The SAP error message EDOCUMENT802 indicates that there are errors in the XML document that prevent it from being processed. This error typically occurs in the context of electronic document processing, such as when dealing with e-invoices or other electronic documents in SAP.
  Causes of EDOCUMENT802
  
  
  Malformed XML Structure: The XML document may not conform to the required structure or schema. This can include missing tags, incorrect nesting, or invalid characters.
  
  
  Validation Errors: The XML may fail validation against the defined XML schema (XSD). This can happen if the data types or formats of the elements do not match the expected values.
  
  
  Encoding Issues: The XML document may contain characters that are not properly encoded, leading to parsing errors.
  
  
  Missing Required Fields: Certain fields may be mandatory according to the schema, and if they are missing, the XML will be considered invalid.
  
  
  Incorrect Namespace: The XML may be using an incorrect or unsupported namespace, which can lead to processing issues.
  
  
  Solutions to EDOCUMENT802
  
  
  Validate the XML: Use an XML validator tool to check the structure and content of the XML document against the expected schema. This will help identify specific errors.
  
  
  Check for Encoding Issues: Ensure that the XML document is properly encoded (e.g., UTF-8) and does not contain any invalid characters.
  
  
  Review Required Fields: Make sure that all required fields are present in the XML document and that they contain valid data.
  
  
  Correct the Structure: If the XML is malformed, correct the structure by ensuring that all tags are properly opened and closed, and that the nesting is correct.
  
  
  Namespace Verification: Ensure that the XML document uses the correct namespace as defined in the schema.
  
  
  Consult Documentation: Refer to the SAP documentation or the specific implementation guide for the electronic document you are working with to ensure compliance with the expected format.
  
  
  Related Information
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the EDOCUMENT802 error. SAP frequently updates its knowledge base with solutions to common problems.
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting electronic document processing, such as SOST for monitoring output requests.
  
  
  Debugging: If you have access to the development environment, consider debugging the process to identify where the XML is being generated and what might be causing the errors.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to identify and resolve the issues causing the EDOCUMENT802 error in SAP.