How To Fix EDOCUMENT228 - eDocument is locked in another process

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT - eDocument: Messages

• Message number: 228

• Message text: eDocument is locked in another process

What causes this issue?

This eDocument is currently locked in another process and cannot be
changed.

System Response

Your change cannot be done.

How to fix this error?

Repeat your change once the eDocument is unlocked.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT228 - eDocument is locked in another process ?

  The SAP error message EDOCUMENT228 indicates that an eDocument is currently locked by another process, preventing the current operation from proceeding. This can occur in various scenarios, such as when multiple users or processes attempt to access or modify the same eDocument simultaneously.
  Causes:
  
  Concurrent Access: Another user or process is currently editing or processing the eDocument.
  Incomplete Previous Process: A previous operation on the eDocument did not complete successfully, leaving it in a locked state.
  System Errors: Technical issues or system errors may cause the document to remain locked.
  Long-running Processes: If a process takes too long to complete, it may lock the document for an extended period.
  
  Solutions:
  
  Wait and Retry: If the document is locked by another user, wait for them to finish their work and then try again.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can identify the user or process that is holding the lock and take appropriate action.
  Release Locks: If you have the necessary authorizations, you can manually delete the lock entry in SM12. Be cautious with this approach, as it may lead to data inconsistencies if the other process is still active.
  Review Background Jobs: Check if there are any background jobs that might be processing the eDocument. You can use transaction code SM37 to monitor background jobs.
  System Restart: In some cases, a system restart may be necessary to clear any lingering locks, especially if they are caused by system errors.
  Contact Support: If the issue persists, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage lock entries) and SM37 (to monitor background jobs).
  User Permissions: Ensure that users have the appropriate permissions to access and modify eDocuments.
  Documentation: Refer to SAP documentation or notes related to eDocument processing for specific guidelines and troubleshooting steps.
  
  By following these steps, you should be able to resolve the EDOCUMENT228 error and continue working with the eDocument.