How To Fix EDOCUMENT215 - Some of the requested data is masked; at least one partner is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT - eDocument: Messages

• Message number: 215

• Message text: Some of the requested data is masked; at least one partner is blocked

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

assigned to the required authorization group.
To be able to display data of a blocked business partner, you need to be

How to fix this error?

System Response

business partners is blocked.
with '#' in the result list. This happens because at least of the
You want to display eDocument data. Some of this data has been masked

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT215 - Some of the requested data is masked; at least one partner is blocked ?

  The SAP error message EDOCUMENT215 indicates that some of the requested data is masked due to the fact that at least one partner involved in the transaction is blocked. This typically occurs in the context of electronic documents or data exchange processes where certain partners (such as vendors or customers) are restricted from participating in transactions due to various reasons.
  Cause:
  
  Blocked Partner: The primary cause of this error is that one or more business partners (vendors, customers, etc.) involved in the transaction are marked as blocked in the system. This could be due to various reasons such as credit issues, compliance concerns, or other internal policies.
  Data Masking: The system masks sensitive data related to the blocked partner to prevent unauthorized access or processing of that data.
  
  Solution:
  
  
  Check Partner Status: 
  
  Go to the relevant transaction (e.g., vendor or customer master data) and check the status of the partner(s) involved in the transaction.
  You can use transaction codes like XK03 (for vendors) or XD03 (for customers) to view the details of the partner.
  
  
  
  Unblock the Partner: 
  
  If the partner is indeed blocked and you have the necessary permissions, you can unblock the partner by changing their status in the master data.
  Ensure that you have the appropriate justification and that unblocking the partner complies with your organization's policies.
  
  
  
  Review Configuration: 
  
  If the blocking is due to specific configuration settings (like credit management settings), review those settings to ensure they align with your business requirements.
  
  
  
  Consult with Relevant Departments: 
  
  If you are unsure why a partner is blocked, consult with your finance, compliance, or procurement departments to understand the implications of unblocking the partner.
  
  
  
  Testing: 
  
  After making changes, test the transaction again to ensure that the error is resolved and that the data is no longer masked.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files for more details on managing business partner statuses and understanding the implications of blocking/unblocking partners.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing master data, such as XK01 (create vendor), XK02 (change vendor), XD01 (create customer), and XD02 (change customer).
  User Roles and Permissions: Ensure that you have the necessary roles and permissions to make changes to partner statuses in the system.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.