How To Fix EDOCUMENT197 - Read access to archive failed; determine eDocument location in archive

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT - eDocument: Messages

• Message number: 197

• Message text: Read access to archive failed; determine eDocument location in archive

What causes this issue?

You want to read an eDocument from the archive but its location in the
archive has not been determined yet.

System Response

The system fails to access the archived eDocument.

How to fix this error?

Determine the eDocument's location in the archive first.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT197 - Read access to archive failed; determine eDocument location in archive ?

  The SAP error message EDOCUMENT197 indicates that there is a failure in reading access to an archived electronic document. This typically occurs when the system is unable to locate or access the archived document that is required for processing.
  Causes:
  
  Missing Archive Entries: The document may not be archived properly, or the archive entries may be missing from the database.
  Incorrect Archive Configuration: The configuration settings for the archiving process may not be set up correctly, leading to issues in accessing archived documents.
  Authorization Issues: The user may not have the necessary permissions to access the archived documents.
  Database Issues: There may be issues with the database where the archive is stored, such as corruption or connectivity problems.
  Incorrect Document ID: The document ID being referenced may be incorrect or not exist in the archive.
  
  Solutions:
  
  Check Archive Configuration: Verify the archiving configuration settings in the SAP system to ensure they are set up correctly.
  Verify Document Existence: Use transaction codes like SARA (Archive Administration) to check if the document is indeed archived and to find its location.
  Check User Authorizations: Ensure that the user has the necessary authorizations to access the archived documents.
  Database Integrity Check: Perform a check on the database to ensure that there are no issues affecting the archive storage.
  Re-archive the Document: If the document is missing, consider re-archiving the document if possible.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: 
  
  SARA: Archive Administration
  SARI: Archive Information System
  
  
  SAP Notes: Search for SAP Notes related to the error message EDOCUMENT197 for specific patches or updates that may resolve the issue.
  Documentation: Review SAP documentation on electronic document archiving for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.