How To Fix EDOCUMENT071 - File cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT - eDocument: Messages

• Message number: 071

• Message text: File cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT071 - File cannot be displayed ?

  The SAP error message EDOCUMENT071: File cannot be displayed typically occurs when there is an issue with displaying a document or file in the SAP system. This error can arise due to various reasons, including file format issues, missing files, or system configuration problems.
  Causes:
  
  File Format Issues: The file you are trying to display may not be in a supported format or may be corrupted.
  Missing Files: The document or file may not exist in the specified location or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access or display the file.
  System Configuration: There may be issues with the configuration of the document management system or the related SAP modules.
  Network Issues: If the file is stored on a network location, there may be connectivity issues preventing access.
  
  Solutions:
  
  Check File Format: Ensure that the file is in a supported format and is not corrupted. Try opening the file outside of SAP to verify its integrity.
  Verify File Existence: Check if the file exists in the specified location. If it has been moved or deleted, you may need to restore it or update the reference in SAP.
  Review Authorizations: Ensure that the user has the necessary permissions to access the document. You may need to consult with your SAP security team to adjust user roles and authorizations.
  Check Configuration: Review the configuration settings for the document management system in SAP. Ensure that all necessary components are properly set up.
  Network Connectivity: If the file is stored on a network drive, check for any network issues that may be preventing access. Ensure that the network path is correct and accessible.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on document management and file handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.