How To Fix EDOCUMENT039 - Email type &1 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT - eDocument: Messages

• Message number: 039

• Message text: Email type &1 is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT039 - Email type &1 is not supported ?

  The SAP error message EDOCUMENT039 indicates that the email type specified in the system is not supported. This error typically arises when trying to send an email through the SAP system, and the email type provided does not match any of the recognized or configured email types in the system.
  Cause:
  
  Unsupported Email Type: The email type specified in the configuration or during the email sending process is not recognized by the SAP system.
  Configuration Issues: The email type may not be properly configured in the system settings.
  Typographical Error: There may be a typo in the email type being used, leading to the system not recognizing it.
  Missing Customization: If the email type is a custom type, it may not have been properly defined or activated in the system.
  
  Solution:
  
  Check Email Type: Verify the email type being used. Ensure that it is a valid and supported type in the SAP system.
  Configuration Review: Go to the relevant configuration settings in SAP (e.g., transaction codes like SPRO) and check the settings for email types. Ensure that the email type you are trying to use is configured correctly.
  Correct Typographical Errors: Double-check for any typos in the email type name.
  Custom Email Types: If you are using a custom email type, ensure that it has been properly defined and activated in the system. You may need to consult with your SAP Basis or development team to ensure that the customizations are correctly implemented.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on supported email types and their configurations.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SOST (to check the status of sent emails), and SCOT (for configuring SMTP settings).
  Email Configuration: Ensure that the SMTP settings are correctly configured in the SAP system, as this can also affect email sending capabilities.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.