How To Fix EDOCUMENT011 - eDocument not found for source type &1 and source key &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDOCUMENT - eDocument: Messages

  • Message number: 011

  • Message text: eDocument not found for source type &1 and source key &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT011 - eDocument not found for source type &1 and source key &2 ?

    The SAP error message EDOCUMENT011 indicates that the system could not find an eDocument for the specified source type and source key. This error typically arises in the context of electronic document processing, such as when dealing with e-invoicing or other electronic document submissions.

    Cause:

    The error can occur due to several reasons:

    1. Missing eDocument: The eDocument that corresponds to the specified source type and source key does not exist in the system.
    2. Incorrect Source Type or Key: The source type or source key provided in the request may be incorrect or not properly formatted.
    3. Data Deletion: The eDocument may have been deleted or archived, making it unavailable for retrieval.
    4. Authorization Issues: The user may not have the necessary permissions to access the eDocument.
    5. Configuration Issues: There may be configuration issues in the eDocument framework that prevent the system from locating the document.

    Solution:

    To resolve the error, you can take the following steps:

    1. Verify Source Type and Key:

      • Check the source type and source key you are using. Ensure they are correct and correspond to an existing eDocument.
    2. Check eDocument Existence:

      • Use transaction codes like S/4HANA or SE16N to query the relevant tables (e.g., EDOCUMENT or EDOC_HEADER) to see if the eDocument exists for the given source type and key.
    3. Review Deletion/Archiving:

      • If the eDocument was deleted or archived, check the archiving settings and see if it can be restored.
    4. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to access the eDocument. You may need to consult with your SAP security team.
    5. Configuration Review:

      • Review the configuration settings for the eDocument framework in your SAP system. Ensure that all necessary settings are correctly configured.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error.
    7. Debugging:

      • If you have access to debugging tools, you can trace the program execution to identify where the error is occurring and gather more context.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for eDocuments to understand the framework and how it operates.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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