How To Fix EDISC020 - No disconnection/reconnection orders found

SAP Error Message - Details

• Message type: E = Error

• Message class: EDISC - Message Class for Areas Disconnection and Reconnection

• Message number: 020

• Message text: No disconnection/reconnection orders found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDISC020 - No disconnection/reconnection orders found ?

  The SAP error message EDISC020: No disconnection/reconnection orders found typically occurs in the context of utilities management, particularly when dealing with disconnection and reconnection processes for services like electricity, water, or gas. This error indicates that the system could not find any relevant orders for disconnection or reconnection for the specified criteria.
  Causes:
  
  Missing Orders: There may be no existing disconnection or reconnection orders in the system for the specified customer or service point.
  Incorrect Selection Criteria: The parameters used to search for disconnection/reconnection orders may be incorrect or too restrictive.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems, leading to the absence of expected orders.
  Authorization Issues: The user may not have the necessary permissions to view or access the disconnection/reconnection orders.
  System Configuration: There may be configuration issues in the SAP system that prevent the creation or retrieval of these orders.
  
  Solutions:
  
  Check for Existing Orders: Verify if there are any disconnection or reconnection orders created for the customer or service point in question. You can do this by navigating to the relevant transaction codes or reports in SAP.
  Review Selection Criteria: Ensure that the selection criteria used to search for orders are correct. Adjust the parameters to broaden the search if necessary.
  Data Refresh: If there are data synchronization issues, consider refreshing the data or checking for any background jobs that may need to be executed to update the system.
  User Permissions: Confirm that the user has the appropriate authorizations to access disconnection/reconnection orders. If not, contact your SAP security administrator to grant the necessary permissions.
  Consult Configuration: If the issue persists, consult with your SAP Basis or configuration team to check if there are any configuration settings that need to be adjusted to enable the creation or retrieval of disconnection/reconnection orders.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ISU_DISCONN for disconnection orders or ISU_RECONN for reconnection orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review SAP documentation related to utilities management and disconnection/reconnection processes for additional insights and best practices.
  
  If the problem continues after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further investigation.