How To Fix EDISC007 - There are meter reading results for the cancelled disconnection activity

SAP Error Message - Details

• Message type: E = Error

• Message class: EDISC - Message Class for Areas Disconnection and Reconnection

• Message number: 007

• Message text: There are meter reading results for the cancelled disconnection activity

What causes this issue?

A disconnection activity was cancelled. There are already meter reading
results for this activity.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The meter reading results are not automatically deleted.

How to fix this error?

You may have to cancel the meter reading results manually.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDISC007 - There are meter reading results for the cancelled disconnection activity ?

  The SAP error message EDISC007 indicates that there are meter reading results associated with a disconnection activity that has been cancelled. This typically occurs in the context of utilities management within SAP, where disconnection activities are linked to customer accounts and their respective meter readings.
  Cause:
  The error arises when:
  
  A disconnection activity was initiated for a customer account, and meter readings were recorded for that activity.
  The disconnection activity was subsequently cancelled, but the system still retains the meter reading results that were associated with the original disconnection.
  The system does not allow the cancellation of the disconnection activity because it would leave orphaned meter readings that are no longer valid.
  
  Solution:
  To resolve the EDISC007 error, you can follow these steps:
  
  
  Check Meter Readings: Review the meter readings associated with the cancelled disconnection activity. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction codes like EL31 or EL32) to view the meter reading documents.
  
  
  Delete or Adjust Meter Readings: If the meter readings are no longer valid due to the cancellation of the disconnection, you may need to delete or adjust these readings. This can typically be done through the meter reading document or by using specific transaction codes designed for managing meter readings.
  
  
  Reprocess the Disconnection: If necessary, you may need to reprocess the disconnection activity after addressing the meter readings. This could involve reinitiating the disconnection process or ensuring that all related activities are correctly aligned.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling disconnection activities and meter readings. This can provide additional context and steps specific to your SAP configuration.
  
  
  Contact Support: If the issue persists or if you are unsure about making changes, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system setup.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing disconnection activities and meter readings, such as EL31 (Display Meter Reading Document) and EL32 (Change Meter Reading Document).
  Configuration Settings: Review the configuration settings related to disconnection activities in your SAP system, as these may impact how meter readings are handled.
  User Roles and Permissions: Ensure that you have the necessary permissions to modify or delete meter readings and disconnection activities in the SAP system.
  
  By following these steps, you should be able to resolve the EDISC007 error and ensure that your disconnection activities and meter readings are correctly managed within SAP.