How To Fix EDISC003 - In discon. doc. &1, device &2 is not included in the disconnection order

SAP Error Message - Details

• Message type: E = Error

• Message class: EDISC - Message Class for Areas Disconnection and Reconnection

• Message number: 003

• Message text: In discon. doc. &1, device &2 is not included in the disconnection order

What causes this issue?

The current disconnect status (&3) of device &2 prevents it from being
added to disconnection order &1.

System Response

The device is not added to the disconnection order.

How to fix this error?

The disconnection document may require manual postprocessing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDISC003 - In discon. doc. &1, device &2 is not included in the disconnection order ?

  The SAP error message EDISC003 indicates that a device (such as a meter or other equipment) is not included in the disconnection order for a disconnection document. This typically occurs in the context of utilities management, where disconnection orders are generated for services that need to be terminated.
  Cause:
  
  Device Not Assigned: The device in question may not be assigned to the customer account or the specific disconnection order.
  Incorrect Configuration: There may be an issue with the configuration of the disconnection order or the device itself.
  Data Inconsistency: There could be inconsistencies in the master data related to the device or customer account.
  Authorization Issues: The user may not have the necessary permissions to include the device in the disconnection order.
  
  Solution:
  
  Check Device Assignment: Verify that the device is correctly assigned to the customer account and is eligible for disconnection.
  Review Disconnection Order: Ensure that the disconnection order is set up correctly and that all necessary devices are included.
  Update Master Data: If there are inconsistencies in the master data, update the relevant records to ensure that the device is properly linked to the customer account.
  Authorization Check: Confirm that the user has the appropriate authorizations to modify the disconnection order and include devices.
  Recreate Disconnection Order: If the issue persists, consider recreating the disconnection order to ensure that all devices are included correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EA00 (for disconnection orders) and EAM1 (for device management).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to disconnection processes in the Utilities module for best practices and troubleshooting steps.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.