How To Fix EDISC003 - In discon. doc. &1, device &2 is not included in the disconnection order

EDISC003 - Overview

• Message type: E = Error

• Message class: EDISC - Message Class for Areas Disconnection and Reconnection

• Message number: 003

• Message text: In discon. doc. &1, device &2 is not included in the disconnection order

What causes this issue?

The current disconnect status (&3) of device &2 prevents it from being
added to disconnection order &1.

System Response

The device is not added to the disconnection order.

How to fix this error?

The disconnection document may require manual postprocessing.

Error message extract from SAP system. Copyright SAP SE.

EDISC003 - Details

• The SAP error message EDISC003 indicates that a device (such as a meter or other equipment) is not included in the disconnection order for a disconnection document. This typically occurs in the context of utilities management, where disconnection orders are generated for services that need to be terminated.
  
  Cause:
  
  Device Not Assigned: The device in question may not be assigned to the customer account or the specific disconnection order.
  Incorrect Configuration: There may be an issue with the configuration of the disconnection order or the device itself.
  Data Inconsistency: There could be inconsistencies in the master data related to the device or customer account.
  Authorization Issues: The user may not have the necessary permissions to include the device in the disconnection order.
  
  
  Solution:
  
  Check Device Assignment: Verify that the device is correctly assigned to the customer account and is eligible for disconnection.
  Review Disconnection Order: Ensure that the disconnection order is set up correctly and that all necessary