How To Fix EDI_SD838 - The planned cumulative quanity is ignored.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 838

• Message text: The planned cumulative quanity is ignored.

What causes this issue?

Planned cumulative quantity is not supported.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD838 - The planned cumulative quanity is ignored. ?

  The SAP error message EDI_SD838, which states "The planned cumulative quantity is ignored," typically occurs in the context of Electronic Data Interchange (EDI) processes, particularly when dealing with sales and distribution (SD) modules. This error indicates that the system is not considering the planned cumulative quantity for a specific transaction, which can lead to discrepancies in order processing or delivery.
  Causes:
  
  Incorrect Configuration: The EDI settings or the configuration of the sales document type may not be set up correctly to handle cumulative quantities.
  Data Inconsistencies: There may be inconsistencies in the data being sent or received, such as missing or incorrect cumulative quantity values.
  Document Type Issues: The document type being used may not support cumulative quantities, or it may not be configured to process them correctly.
  Version Mismatch: There could be a mismatch between the versions of the EDI standards being used by the trading partners.
  Incomplete Master Data: The master data for the materials or customers involved may be incomplete or incorrect, leading to the system ignoring the planned cumulative quantity.
  
  Solutions:
  
  Check EDI Configuration: Review the EDI configuration settings in SAP to ensure that they are set up correctly for handling cumulative quantities. This includes checking the message types and partner profiles.
  Validate Data: Ensure that the data being sent in the EDI message includes the correct cumulative quantity and that it adheres to the expected format.
  Review Document Types: Check the configuration of the sales document types to ensure they are set up to handle cumulative quantities. You may need to adjust the settings in the sales document type configuration.
  Update Master Data: Verify that the master data for the relevant materials and customers is complete and accurate. This includes checking material master records and customer master records.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message or provide guidance on configuration changes.
  Testing: After making changes, conduct tests to ensure that the cumulative quantities are being processed correctly in the EDI transactions.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for EDI and SD modules for detailed configuration steps and troubleshooting guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WE20 (Partner Profiles), WE21 (Port Definition), and VA01 (Create Sales Order) for troubleshooting and configuration.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP support team or a consultant with expertise in EDI and SD processes.