How To Fix EDI_SD417 - Delivery reference is not found

SAP Error Message - Details

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 417

• Message text: Delivery reference is not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD417 - Delivery reference is not found ?

  The SAP error message EDI_SD417 ("Delivery reference is not found") typically occurs in the context of Electronic Data Interchange (EDI) processes, particularly when dealing with sales and distribution documents. This error indicates that the system is unable to find a delivery reference that is expected in the transaction.
  Causes:
  
  Missing Delivery Document: The delivery document that is being referenced may not exist in the system.
  Incorrect Reference: The reference number provided in the EDI message may be incorrect or formatted improperly.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between systems, especially if you are working with multiple systems (e.g., SAP and a third-party EDI provider).
  Inconsistent Data: The delivery reference may have been deleted or archived, leading to inconsistencies in the data.
  Configuration Issues: There may be configuration issues in the EDI settings or in the mapping of the EDI messages.
  
  Solutions:
  
  Verify Delivery Document: Check if the delivery document exists in the SAP system. You can do this by using transaction codes like VL03N (Display Outbound Delivery) to confirm the delivery number.
  Check EDI Mapping: Ensure that the EDI mapping is correctly set up and that the delivery reference is being sent in the correct format.
  Correct Reference Number: If the reference number is incorrect, correct it in the EDI message and resend it.
  Data Consistency Check: Perform a consistency check to ensure that the delivery document has not been deleted or archived inadvertently.
  Review EDI Configuration: Check the EDI configuration settings in SAP to ensure that they are correctly set up for the relevant message types and partners.
  Consult Logs: Review the EDI logs (transaction WE02 or WE05) for more detailed error messages that can provide additional context on the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL03N (Display Outbound Delivery), WE02/WE05 (EDI Message Monitoring), and others that may help in troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to EDI processing.
  Documentation: Review SAP documentation on EDI processes and configurations to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the cause of the EDI_SD417 error and implement a solution to resolve it.