How To Fix EDI_SD411 - Global Location Number is not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDI_SD - Messages for EDI SD Integration

  • Message number: 411

  • Message text: Global Location Number is not found

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EDI_SD411 - Global Location Number is not found ?

    The SAP error message EDI_SD411, which states "Global Location Number is not found," typically occurs in the context of Electronic Data Interchange (EDI) processes, particularly when dealing with sales and distribution (SD) modules. This error indicates that the system cannot find the specified Global Location Number (GLN) in the relevant master data.

    Cause:

    1. Missing GLN in Master Data: The most common cause is that the GLN you are trying to use is not maintained in the system. This could be due to data entry errors or because the GLN has not been set up in the relevant master data records.
    2. Incorrect Configuration: The configuration settings for EDI or the specific partner profile may not be set up correctly, leading to the system not recognizing the GLN.
    3. Data Synchronization Issues: If the GLN is supposed to be pulled from an external system or database, there may be synchronization issues or delays.
    4. Incorrect Partner Profile: The partner profile for the trading partner may not be correctly configured to handle the GLN.

    Solution:

    1. Check Master Data: Verify that the GLN is correctly maintained in the relevant master data records (e.g., customer master, vendor master). You can do this by:

      • Navigating to the customer or vendor master data transaction (e.g., XD03 for customers).
      • Checking the "Address" tab to see if the GLN is listed.
      • If it is missing, you will need to add it.
    2. Maintain GLN: If the GLN is not present, you can add it by:

      • Going to the relevant transaction (e.g., XD01 for creating a customer).
      • Entering the GLN in the appropriate field.
    3. Review EDI Configuration: Check the EDI configuration settings in transaction WE20 (Partner Profiles) to ensure that the settings for the trading partner are correct and that the GLN is being processed as expected.

    4. Check for Data Synchronization: If the GLN is supposed to be imported from an external system, ensure that the data synchronization process is functioning correctly.

    5. Consult Documentation: Review SAP documentation or notes related to EDI and GLN to ensure that all necessary configurations are in place.

    6. Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.

    Related Information:

    • Global Location Number (GLN): A GLN is a unique identifier for physical locations and is part of the GS1 system of standards. It is used in various supply chain processes to identify locations such as warehouses, distribution centers, and retail locations.
    • EDI (Electronic Data Interchange): EDI is a method of exchanging business documents between organizations in a standardized electronic format, which helps streamline processes and reduce errors.
    • SAP Transactions: Familiarize yourself with relevant SAP transactions such as XD01, XD02, XD03, WE20, and WE21 for managing master data and EDI configurations.

    By following these steps, you should be able to resolve the EDI_SD411 error and ensure that the GLN is correctly recognized in your SAP system.

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