How To Fix EDI_SD043 - The system cannot use term of payment key &1 due to discrepancies.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 043

• Message text: The system cannot use term of payment key &1 due to discrepancies.

What causes this issue?

You received this error message due to the following:
The inbound message contains a terms of payment key that exists in the
database, but the details do not match.
You have set the system not to allow discrepancies in the terms of
payment.

System Response

The system stops processing the EDI message.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD043 - The system cannot use term of payment key &1 due to discrepancies. ?

  The SAP error message EDI_SD043 indicates that there is an issue with the term of payment key in the sales document. This error typically arises when there are discrepancies between the term of payment key specified in the sales order and the settings in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Term of Payment Key: The term of payment key specified in the sales order may not be valid or may not exist in the system.
  Configuration Issues: There may be configuration issues in the financial settings related to the term of payment, such as missing or incorrect settings in the payment terms configuration.
  Customer Master Data: The term of payment key may not be correctly assigned in the customer master data.
  Discrepancies in Data: There may be discrepancies between the term of payment key in the sales order and the terms defined in the pricing procedure or customer master.
  
  Solution:
  
  
  Check Term of Payment Key:
  
  Verify that the term of payment key specified in the sales order is valid. You can do this by checking the configuration in the SAP system (Transaction code: OBB8).
  Ensure that the key exists and is correctly configured.
  
  
  
  Review Customer Master Data:
  
  Check the customer master data (Transaction code: XD02 or VD02) to ensure that the term of payment key is correctly assigned to the customer.
  
  
  
  Configuration Review:
  
  Review the configuration settings for payment terms in the SAP system. Ensure that all necessary settings are in place and that there are no missing entries.
  Check the pricing procedure to ensure that the term of payment is correctly integrated.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration or the term of payment key, consult the SAP documentation or reach out to your SAP support team for assistance.
  
  
  
  Testing:
  
  After making any changes, test the sales order creation process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  OBB8: Payment Terms Configuration
  XD02: Change Customer Master Data
  VD02: Change Customer Master Data (Sales Area)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  User Roles: Ensure that the user has the necessary authorizations to view and modify the payment terms and customer master data.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the EDI_SD043 error message in SAP. If the problem persists, consider reaching out to your SAP support team for further assistance.