How To Fix EDI_SD019 - Purchase order &2 of customer &1 is referenced by multiple sales orders

SAP Error Message - Details

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 019

• Message text: Purchase order &2 of customer &1 is referenced by multiple sales orders

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD019 - Purchase order &2 of customer &1 is referenced by multiple sales orders ?

  The SAP error message EDI_SD019 indicates that a specific purchase order (PO) for a customer is being referenced by multiple sales orders. This situation can arise in scenarios where the system expects a one-to-one relationship between a purchase order and a sales order, but finds that the same purchase order is linked to multiple sales orders.
  Cause:
  
  Multiple Sales Orders: The primary cause of this error is that the same purchase order number is being used in multiple sales orders for the same customer.
  Incorrect Configuration: There may be configuration settings in the system that do not allow multiple sales orders to reference the same purchase order.
  Data Entry Errors: Manual entry errors can lead to the same purchase order being assigned to different sales orders inadvertently.
  
  Solution:
  
  Review Sales Orders: Check the sales orders that are referencing the same purchase order. Identify if this is intentional or if it was an error.
  Adjust Sales Orders: If the referencing of the same purchase order by multiple sales orders is not intended, you may need to adjust the sales orders. This could involve:
  
  Changing the purchase order reference in one or more of the sales orders.
  Creating a new purchase order for the additional sales orders if necessary.
  
  
  Configuration Check: Review the configuration settings in the SAP system related to sales order processing and EDI settings to ensure they align with your business processes.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific configuration settings that may need to be adjusted to allow for your business requirements.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA03 (Display Sales Order) or ME23N (Display Purchase Order) to review the relevant documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling it.
  EDI Configuration: If you are using EDI for processing orders, ensure that the EDI configuration is set up correctly to handle the relationships between purchase orders and sales orders.
  
  Best Practices:
  
  Data Validation: Implement data validation checks to prevent the same purchase order from being assigned to multiple sales orders unless it is a part of your business process.
  Training: Ensure that users are trained on the correct procedures for entering sales orders and referencing purchase orders to minimize errors.
  
  By following these steps, you should be able to resolve the EDI_SD019 error and ensure that your sales order and purchase order processes function smoothly.