How To Fix EDI_SD014 - Price conditions for customer expected price cannot be determined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDI_SD - Messages for EDI SD Integration

  • Message number: 014

  • Message text: Price conditions for customer expected price cannot be determined

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EDI_SD014 - Price conditions for customer expected price cannot be determined ?

    The SAP error message EDI_SD014, which states "Price conditions for customer expected price cannot be determined," typically occurs in the context of sales and distribution (SD) when the system is unable to find the necessary pricing conditions for a customer during the sales order processing or when creating a delivery.

    Causes:

    1. Missing Pricing Conditions: The pricing conditions for the specific customer or material may not be maintained in the system.
    2. Incorrect Customer Master Data: The customer master data may not be set up correctly, or the customer may not be assigned to the correct pricing group.
    3. Pricing Procedure Issues: The pricing procedure assigned to the sales document may not be configured correctly, or it may not include the necessary condition types.
    4. Validity Dates: The validity dates for the pricing conditions may not cover the date of the transaction.
    5. Condition Records: There may be no condition records created for the specific combination of customer, material, and sales area.
    6. Access Sequence: The access sequence for the pricing condition may not be set up correctly, preventing the system from finding the right condition records.

    Solutions:

    1. Check Condition Records: Verify that the necessary condition records exist for the customer and material combination. You can do this using transaction code VK13 to display condition records.
    2. Review Customer Master Data: Ensure that the customer master data is correctly maintained, including the sales area, pricing group, and any relevant information.
    3. Examine Pricing Procedure: Check the pricing procedure assigned to the sales document type. Ensure that it includes the necessary condition types and that they are configured correctly.
    4. Validate Dates: Ensure that the validity dates for the pricing conditions cover the date of the transaction.
    5. Access Sequence Configuration: Review the access sequence for the pricing conditions to ensure it is set up to find the correct condition records.
    6. Consult with Pricing Team: If you are unsure about the configuration, consult with your SAP pricing team or functional consultant to ensure that everything is set up correctly.

    Related Information:

    • Transaction Codes:
      • VK11 to create condition records.
      • VK12 to change condition records.
      • VK13 to display condition records.
      • VD03 to display customer master data.
    • Pricing Procedure Configuration: You can check the pricing procedure configuration in the SPRO transaction under Sales and Distribution > Basic Functions > Pricing > Pricing Control.
    • Debugging: If the issue persists, you may need to debug the pricing procedure to see where the determination is failing.

    By following these steps, you should be able to identify and resolve the issue causing the EDI_SD014 error message in SAP.

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