How To Fix EDI_SD002 - Item category cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 002

• Message text: Item category cannot be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD002 - Item category cannot be determined ?

  The SAP error message EDI_SD002, which states "Item category cannot be determined," typically occurs in the Sales and Distribution (SD) module when the system is unable to determine the appropriate item category for a sales document item. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing Configuration: The item category determination configuration may not be set up correctly in the system. This includes missing entries in the relevant customizing tables.
  
  
  Sales Document Type: The sales document type being used may not be correctly configured to determine item categories.
  
  
  Material Master Data: The material master data may be incomplete or incorrect, particularly in the sales area views.
  
  
  Customer Master Data: The customer master data may not be set up correctly, which can affect item category determination.
  
  
  Sales Area: The sales area (Sales Organization, Distribution Channel, Division) may not be correctly defined or may not match the data in the sales document.
  
  
  Condition Records: Missing or incorrect condition records can also lead to this error.
  
  
  Solutions:
  
  
  Check Item Category Configuration:
  
  Go to the transaction code OVAJ (or VOV4) to check the item category determination settings.
  Ensure that the relevant entries for the sales document type, item category group, and usage are correctly maintained.
  
  
  
  Review Sales Document Type:
  
  Check the configuration of the sales document type in transaction code VOTXN to ensure it is set up to allow item category determination.
  
  
  
  Verify Material Master Data:
  
  Use transaction code MM03 to check the material master data for the relevant sales area views. Ensure that the item category group is correctly maintained.
  
  
  
  Check Customer Master Data:
  
  Use transaction code XD03 or VD03 to review the customer master data. Ensure that the sales area and relevant data are correctly maintained.
  
  
  
  Sales Area Configuration:
  
  Ensure that the sales area is correctly defined and that all necessary configurations are in place.
  
  
  
  Check Condition Records:
  
  Use transaction code VK11 to check if the necessary condition records are maintained for pricing and other relevant conditions.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  OVAJ: Maintain Item Category Determination
  VOV4: Maintain Item Categories
  MM03: Display Material Master
  XD03: Display Customer Master
  VK11: Create Condition Records
  
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on item category determination and configuration.
  
  
  Debugging: If the issue persists, consider using the debugging tools in SAP to trace the item category determination process and identify where it fails.
  
  
  By following these steps, you should be able to identify the cause of the EDI_SD002 error and implement the necessary solutions to resolve it.