How To Fix EDI_MM_ORDER_REQ000 - Exception occured while converting System time to UTC.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDI_MM_ORDER_REQ - EDI Order Request

• Message number: 000

• Message text: Exception occured while converting System time to UTC.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_MM_ORDER_REQ000 - Exception occured while converting System time to UTC. ?

  The SAP error message "EDI_MM_ORDER_REQ000 Exception occurred while converting System time to UTC" typically indicates an issue related to time zone settings or date/time conversion in the context of Electronic Data Interchange (EDI) processes. This error can occur when the system is unable to convert local time to Coordinated Universal Time (UTC) due to misconfiguration or data issues.
  Causes:
  
  Time Zone Configuration: The system's time zone settings may not be correctly configured, leading to issues when converting local time to UTC.
  Invalid Date/Time Format: The date or time being processed may be in an invalid format or outside the acceptable range.
  System Clock Issues: The server's system clock may be incorrect, which can affect time conversions.
  SAP Notes: There may be known issues or bugs related to time conversion in the specific version of SAP you are using, which can be addressed by applying relevant SAP Notes.
  
  Solutions:
  
  
  Check Time Zone Settings:
  
  Verify the time zone settings in the SAP system. Ensure that the time zone is correctly set for both the server and the user profiles.
  You can check the time zone settings in transaction SU01 for user profiles and in transaction RZ10 for instance profiles.
  
  
  
  Validate Date/Time Formats:
  
  Ensure that the date and time formats being sent in the EDI messages are correct and conform to the expected formats.
  Check the mapping configurations in the EDI interface to ensure that date/time fields are correctly defined.
  
  
  
  Check System Clock:
  
  Verify that the server's system clock is set correctly and is synchronized with a reliable time source (e.g., NTP server).
  
  
  
  Review SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error. You can use the SAP Support Portal to find notes related to EDI and time conversion issues.
  Apply any recommended patches or updates that may resolve the issue.
  
  
  
  Debugging:
  
  If the issue persists, consider enabling debugging for the EDI process to capture more detailed logs. This can help identify the exact point of failure in the conversion process.
  
  
  
  Consult SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs and configurations.
  
  
  
  Related Information:
  
  SAP EDI Configuration: Familiarize yourself with the EDI configuration settings in SAP, including partner profiles, message types, and mapping.
  Time Zone Handling in SAP: Understand how SAP handles time zones and date/time conversions, especially in relation to EDI processes.
  Testing: After making changes, conduct thorough testing to ensure that the EDI processes work as expected without further time conversion errors.
  
  By following these steps, you should be able to identify and resolve the issue related to the "EDI_MM_ORDER_REQ000 Exception occurred while converting System time to UTC" error in SAP.