How To Fix EDESK_BE_DMS014 - Error while changing data in KPRO for document &1; return code = &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EDESK_BE_DMS - Engineering Desktop: Back End Document

• Message number: 014

• Message text: Error while changing data in KPRO for document &1; return code = &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDESK_BE_DMS014 - Error while changing data in KPRO for document &1; return code = &2 ?

  The SAP error message EDESK_BE_DMS014 typically indicates an issue related to the Knowledge Provider (KPRO) when attempting to change data for a document in the Document Management System (DMS). The error message includes a document identifier (&1) and a return code (&2), which can provide additional context for troubleshooting.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Document Locking: The document may be locked by another user or process, preventing changes.
  Authorization Issues: The user may not have the necessary permissions to modify the document.
  Database Issues: There may be issues with the underlying database or storage system where the document is stored.
  Configuration Issues: There may be misconfigurations in the DMS or KPRO settings.
  Return Code: The return code (&2) can provide specific information about the nature of the error. Common return codes can indicate different types of failures (e.g., file not found, access denied, etc.).
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Document Locking:
  
  Verify if the document is currently locked by another user. You can check the lock status in the SAP system and, if necessary, unlock the document.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the appropriate authorizations to modify the document. Check the user's roles and permissions in the SAP system.
  
  
  
  Analyze the Return Code:
  
  Look up the specific return code (&2) in the SAP documentation or system to understand the exact nature of the error. This can provide more targeted troubleshooting steps.
  
  
  
  Check KPRO Configuration:
  
  Review the configuration settings for KPRO and DMS to ensure they are set up correctly. This includes checking the content repository settings.
  
  
  
  Database and Storage Check:
  
  Investigate any potential issues with the database or storage system. This may involve checking for connectivity issues, database locks, or storage capacity problems.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message. SAP frequently updates its documentation with solutions for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details, including the document ID and return code.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SICF to check service configurations or SE11 to analyze database tables related to DMS.
  Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  Documentation: Refer to the official SAP documentation for DMS and KPRO for more detailed information on configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue causing the EDESK_BE_DMS014 error in your SAP system.