How To Fix EDEREG_TOOLS304 - Only ended payment advice notes exist for the payment document

SAP Error Message - Details

• Message type: E = Error

• Message class: EDEREG_TOOLS - Deregulation Check Framework

• Message number: 304

• Message text: Only ended payment advice notes exist for the payment document

What causes this issue?

Only ended payment advice notes were found for the payment document.
If no distribution lots were created from the payment advice notes,
payment is not posted to the end customer accounts.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDEREG_TOOLS304 - Only ended payment advice notes exist for the payment document ?

  The SAP error message EDEREG_TOOLS304 indicates that only ended payment advice notes exist for the payment document you are trying to process. This typically occurs in the context of electronic payments or payment processing within the SAP system, particularly when dealing with payment advice notes that are linked to a payment document.
  Cause:
  
  Payment Document Status: The payment document you are trying to process may have been finalized or ended, meaning that no further actions can be taken on it.
  Payment Advice Notes: The system may have only generated payment advice notes that are marked as ended, which means they cannot be processed further.
  Configuration Issues: There may be configuration settings in the payment processing module that are causing the system to generate only ended payment advice notes.
  
  Solution:
  
  Check Payment Document Status: Verify the status of the payment document in question. If it is marked as ended, you may need to create a new payment document or reverse the existing one if applicable.
  Review Payment Advice Notes: Look at the payment advice notes associated with the payment document. Ensure that there are active notes available for processing.
  Reprocess Payment: If the payment document is still valid, try to reprocess the payment or create a new payment document that can generate the necessary advice notes.
  Configuration Review: Consult with your SAP configuration team to review the settings related to payment advice notes and ensure that they are set up correctly to allow for active notes to be generated.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling payment advice notes and payment documents.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or FBL1N (Vendor Line Item Display) to investigate payment documents and advice notes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Permissions: Ensure that you have the necessary permissions to view and process payment documents and advice notes in the system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.