How To Fix EDEREG_INV767 - Cannot find reference document for document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EDEREG_INV - Error Messages for Payment Management in a Deregulated Env.

• Message number: 767

• Message text: Cannot find reference document for document &1

What causes this issue?

During processing of document &V1& the system attempted to find a
document with reference type &V2& and corresponding transfer data.
An error &V3& occurred with:
Error 1: One or more referenced documents were found. But no data was
transferred with the documents.
Error 2: No document was found for reference type &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For error 1:
Check why no transfer data was found for the referenced documents.
For error 2:
For cancellation documents, a reference to the corresponding original
document is required. This can be determined in e.g. data transfer
module<DS:FU.ISU_DEREG_INV_DATA_040>ISU_DEREG_INV_DATA_040</>.
Invoices require references to budget billing amount documents if the
document contains amounts concerning paid budget billing amounts. These
references are determined via data transfer module
<DS:FU.ISU_DEREG_INV_DATA_020>ISU_DEREG_INV_DATA_020</>.
Check the document to see whether the correct module was executed.
Check the document's log to find the cause of the missing reference.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDEREG_INV767 - Cannot find reference document for document &1 ?

  The SAP error message EDEREG_INV767 indicates that the system cannot find a reference document for the specified document number (represented by &1). This error typically occurs in the context of invoice processing or document referencing in SAP, particularly in the area of electronic data interchange (EDI) or invoice verification.
  Causes:
  
  Missing Reference Document: The document number provided does not exist in the system, or it has been deleted or archived.
  Incorrect Document Number: There may be a typographical error in the document number being referenced.
  Document Status: The document may be in a status that does not allow it to be referenced (e.g., it is not yet posted or is in a draft state).
  Configuration Issues: There may be issues with the configuration of the document types or the settings related to the reference documents in the system.
  Data Consistency Issues: There may be inconsistencies in the database that prevent the system from locating the reference document.
  
  Solutions:
  
  Verify Document Number: Check the document number for any typographical errors. Ensure that the document number you are trying to reference is correct.
  Check Document Existence: Use transaction codes like FB03 (Display Document) or MIRO (Invoice Verification) to check if the document exists in the system.
  Review Document Status: Ensure that the document is in a status that allows it to be referenced. If it is in a draft or incomplete state, complete the necessary steps to finalize it.
  Check Configuration: Review the configuration settings related to document types and reference documents. Ensure that the settings are correctly defined in the system.
  Consult with IT Support: If the issue persists, consult with your SAP support team or IT department to investigate potential data consistency issues or configuration problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03, MIRO, SE11 (Data Dictionary), and SE80 (Object Navigator) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to invoice processing and document referencing for additional insights and best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.