How To Fix EDEREG_INV724 - Original document &1 with status &2 found for external bill number &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EDEREG_INV - Error Messages for Payment Management in a Deregulated Env.

• Message number: 724

• Message text: Original document &1 with status &2 found for external bill number &3

What causes this issue?

Original document &V1& with status &V2& for external invoice numbers
has been found.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

If there is but one document which does not have status 'Completed'
(08), it is cancelled.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDEREG_INV724 - Original document &1 with status &2 found for external bill number &3 ?

  The SAP error message EDEREG_INV724 typically indicates an issue related to the processing of external billing documents. This error message suggests that there is an inconsistency or a problem with the status of an original document that is linked to an external bill number.
  Cause:
  
  Document Status: The original document referenced by the external bill number may have a status that is not compatible with the operation you are trying to perform. For example, the document might be in a status that does not allow for further processing (e.g., it could be closed, canceled, or in a state that does not permit changes).
  Duplicate Document: There may be a duplicate document with the same external bill number, leading to confusion in processing.
  Data Integrity Issues: There could be issues with data integrity in the database, such as missing or corrupted entries related to the billing document.
  
  Solution:
  
  Check Document Status: Review the status of the original document associated with the external bill number. Ensure that it is in a status that allows for the desired operation (e.g., open or in process).
  Verify External Bill Number: Confirm that the external bill number is correct and that it corresponds to the intended document. Check for any duplicates or inconsistencies.
  Consult Logs: Look at the application logs or error logs in SAP to gather more details about the error. This can provide insights into what might be causing the issue.
  Data Consistency Check: Run data consistency checks to ensure that there are no integrity issues in the database. This may involve checking for orphaned records or inconsistencies in the billing document tables.
  Contact Support: If the issue persists and you cannot resolve it, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases updates that address known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you investigate the issue further, such as:
  
  SE11: Data Dictionary to check table structures.
  SE16N: Table display to view entries in relevant tables.
  SLG1: Application log to view logs related to the error.
  
  
  Documentation: Review SAP documentation related to billing and invoicing processes to understand the expected workflows and statuses.
  
  By following these steps, you should be able to identify the cause of the EDEREG_INV724 error and take appropriate action to resolve it.