How To Fix EDEREG_INV717 - Complaint issue type &2 expected instead of &1

EDEREG_INV717 - Overview

• Message type: E = Error

• Message class: EDEREG_INV - Error Messages for Payment Management in a Deregulated Env.

• Message number: 717

• Message text: Complaint issue type &2 expected instead of &1

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

How to fix this error?

System Response

agreement for the complaint between service providers &V3& and &V4&.
The type of complaint issue is not defined in the service provider

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

EDEREG_INV717 - Details

• The SAP error message EDEREG_INV717 typically occurs in the context of electronic invoicing or document processing, particularly when dealing with the Electronic Data Interchange (EDI) or the Electronic Invoice (E-Invoice) framework. This error indicates that there is a mismatch between the expected complaint issue type and the actual issue type provided in the document.
  
  Cause:
  The error message "EDEREG_INV717 Complaint issue type &2 expected instead of &1" suggests that the system expected a specific complaint issue type (denoted by &2) but received a different one (denoted by &1). This can happen due to several reasons:
  
  Incorrect Configuration: The configuration settings for complaint issue types in the system may not be aligned with the expected values.
  Data Entry Errors: There may be a mistake in the data entry where the wrong issue type is being sent or processed.
  Mapping Issues: If there is a mapping between different systems (e.g., between SAP and an external system), the