How To Fix EDEREG_INV708 - Cannot find original document

SAP Error Message - Details

• Message type: E = Error

• Message class: EDEREG_INV - Error Messages for Payment Management in a Deregulated Env.

• Message number: 708

• Message text: Cannot find original document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDEREG_INV708 - Cannot find original document ?

  The SAP error message EDEREG_INV708: Cannot find original document typically occurs in the context of document processing, particularly when dealing with invoice verification or document registration in the SAP system. This error indicates that the system is unable to locate the original document that is required for processing.
  Causes:
  
  Missing Document: The original document (such as an invoice or purchase order) may not have been created or may have been deleted.
  Incorrect Document Number: The document number entered may be incorrect or may not exist in the system.
  Document Status: The document may be in a status that prevents it from being accessed (e.g., archived or blocked).
  Authorization Issues: The user may not have the necessary permissions to view or access the document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the document flow that prevent the system from locating the original document.
  
  Solutions:
  
  Verify Document Existence: Check if the original document exists in the system. You can do this by searching for the document using the appropriate transaction code (e.g., ME23N for purchase orders, FB03 for financial documents).
  Check Document Number: Ensure that the document number you are using is correct. Double-check for any typos or formatting issues.
  Review Document Status: Look into the status of the document to ensure it is not archived or blocked. If it is archived, you may need to retrieve it from the archive.
  User Authorizations: Confirm that you have the necessary authorizations to access the document. If not, contact your system administrator to grant the required permissions.
  Consult with IT Support: If the issue persists, it may be necessary to involve your IT support team or SAP Basis team to investigate potential data consistency issues or system errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  ME23N: Display Purchase Order
  FB03: Display Document
  MIRO: Invoice Verification
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation or user manuals related to document processing and invoice verification for additional guidance.
  
  If you continue to experience issues after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.