How To Fix EDEREG_INV707 - Cannot send PAN for document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EDEREG_INV - Error Messages for Payment Management in a Deregulated Env.

• Message number: 707

• Message text: Cannot send PAN for document &1

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

corresponding data exchange process.
provider, and check the error log in the monitoring for the
Check the definition of your data exchange process in your service

How to fix this error?

System Response

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDEREG_INV707 - Cannot send PAN for document &1 ?

  The SAP error message EDEREG_INV707 with the description "Cannot send PAN for document &1" typically relates to issues with the processing of electronic invoices, particularly in the context of the Indian Goods and Services Tax (GST) system. The PAN (Permanent Account Number) is a critical identifier for tax purposes in India, and this error indicates that there is a problem with sending the PAN information for a specific document.
  Causes:
  
  Missing PAN Information: The PAN number may not be correctly entered or may be missing in the vendor or customer master data.
  Incorrect Document Type: The document type being processed may not be eligible for PAN submission.
  Configuration Issues: There may be configuration issues in the SAP system related to electronic invoicing or GST settings.
  Data Format Issues: The format of the PAN number may not comply with the expected format, leading to validation errors.
  Authorization Issues: The user may not have the necessary authorizations to send PAN information.
  
  Solutions:
  
  Check Master Data: Verify that the PAN number is correctly entered in the vendor or customer master data. Ensure that it is in the correct format.
  Review Document Type: Ensure that the document type being processed is appropriate for sending PAN information. Check if the document type is configured to allow PAN submission.
  Configuration Review: Review the configuration settings related to electronic invoicing and GST in your SAP system. Ensure that all necessary settings are correctly configured.
  Data Validation: Validate the data being sent to ensure that it meets the required format and standards for PAN submission.
  User Authorization: Check the user roles and authorizations to ensure that the user has the necessary permissions to send PAN information.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to electronic invoicing and GST compliance.
  Documentation: Refer to SAP documentation on electronic invoicing and GST for detailed guidelines on the requirements for PAN submission.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By addressing the above points, you should be able to resolve the EDEREG_INV707 error and successfully send the PAN information for the specified document.