How To Fix EDEREG_INV488 - The document was not identified using the point of delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: EDEREG_INV - Error Messages for Payment Management in a Deregulated Env.

• Message number: 488

• Message text: The document was not identified using the point of delivery

What causes this issue?

Because the document is not identified using the point of delivery, the
current function cannot be used to determine the quantity.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDEREG_INV488 - The document was not identified using the point of delivery ?

  The SAP error message EDEREG_INV488, which states "The document was not identified using the point of delivery," typically occurs in the context of electronic invoicing or document processing within the SAP system, particularly when dealing with energy and utility billing.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Incorrect Point of Delivery (POD): The point of delivery specified in the document does not match any existing records in the system. This could be due to a typo, incorrect entry, or the POD not being set up properly in the system.
  
  
  Missing or Incomplete Data: The document may lack necessary information or may not be fully processed, leading to the inability to identify it against the specified POD.
  
  
  Configuration Issues: There may be configuration issues in the SAP system related to the invoicing or document processing settings, particularly in the context of the energy and utilities module.
  
  
  Document Status: The document may be in a status that does not allow it to be processed or identified correctly.
  
  
  Solution:
  To resolve the EDEREG_INV488 error, you can take the following steps:
  
  
  Verify Point of Delivery: Check the point of delivery specified in the document. Ensure that it is correctly entered and exists in the system. You can do this by navigating to the relevant master data in SAP.
  
  
  Check Document Data: Review the document for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  
  
  Review Configuration: If you have access, check the configuration settings related to invoicing and document processing in the SAP system. Ensure that everything is set up correctly for the relevant business processes.
  
  
  Document Status Check: Verify the status of the document. If it is in a status that prevents processing, you may need to change its status or correct any issues preventing it from being processed.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  
  Related Information:
  
  SAP Modules: This error is often related to the SAP IS-U (Industry Solution for Utilities) module, which handles billing and invoicing for utility companies.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as EEDM for managing delivery points or EEDC for document processing.
  Documentation: Review SAP documentation related to electronic invoicing and the specific processes for handling points of delivery.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.