How To Fix EDEREG_INV020 - Status of document &1 changed to "Manually Reset"

SAP Error Message - Details

• Message type: E = Error

• Message class: EDEREG_INV - Error Messages for Payment Management in a Deregulated Env.

• Message number: 020

• Message text: Status of document &1 changed to "Manually Reset"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDEREG_INV020 - Status of document &1 changed to "Manually Reset" ?

  The SAP error message EDEREG_INV020, which indicates that the status of document &1 has changed to "Manually Reset," typically relates to issues in the electronic document processing, particularly in the context of invoice verification or electronic invoicing.
  Cause:
  
  Manual Intervention: The document status was manually reset by a user, possibly due to an error in processing or a need to correct information.
  Validation Errors: The document may have failed validation checks, leading to a manual reset to allow for corrections.
  Configuration Issues: There may be configuration settings in the electronic invoicing or document processing that are not aligned with the current business processes.
  Data Inconsistencies: Inconsistencies in the data related to the document, such as mismatched amounts, missing information, or incorrect vendor details, can trigger this status change.
  
  Solution:
  
  Review Document Details: Check the document details for any discrepancies or missing information that may have led to the manual reset.
  Correct Errors: If validation errors are identified, correct them in the document and attempt to process it again.
  Consult Logs: Review system logs or error messages for additional context on why the document was reset. This can provide insights into specific issues that need to be addressed.
  User Training: Ensure that users involved in the document processing are adequately trained to minimize the need for manual resets.
  Configuration Review: If the issue persists, review the configuration settings related to electronic invoicing and document processing to ensure they are set up correctly.
  Reprocess the Document: After making the necessary corrections, reprocess the document to change its status back to the appropriate state.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the EDEREG_INV020 message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification) or FB60 (Enter Incoming Invoice) to manage and troubleshoot invoice documents.
  Documentation: Refer to SAP documentation or user manuals for detailed procedures on handling electronic invoices and understanding the status changes in document processing.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.