How To Fix EDEREG_INV002 - Sender and/or recipient not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: EDEREG_INV - Error Messages for Payment Management in a Deregulated Env.

• Message number: 002

• Message text: Sender and/or recipient not unique

What causes this issue?

The system cannot read the service provider agreement because the sender
and/or recipient in the document headers &v1& and &v2& do not
correspond.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDEREG_INV002 - Sender and/or recipient not unique ?

  The SAP error message EDEREG_INV002 indicates that there is an issue with the sender and/or recipient information in the context of electronic invoicing or document processing. Specifically, it means that the system has found multiple entries for either the sender or recipient, which makes it unclear which one should be used for processing.
  Cause:
  
  Duplicate Entries: There are multiple entries in the master data for either the sender or recipient. This could be due to incorrect data entry or lack of proper data maintenance.
  Configuration Issues: The system may not be configured correctly to handle the sender/recipient information, leading to ambiguity.
  Data Migration Issues: If data was migrated from another system, duplicates may have been created during the migration process.
  
  Solution:
  
  
  Check Master Data: Review the master data for both the sender and recipient. Ensure that there are no duplicate entries. You can do this by:
  
  Navigating to the relevant master data transaction (e.g., vendor or customer master).
  Searching for the sender and recipient to identify duplicates.
  Merging or deleting duplicate entries as necessary.
  
  
  
  Adjust Configuration: If the issue is related to configuration, check the settings in the relevant SAP modules (like FI, MM, or SD) to ensure that the system is set up to uniquely identify senders and recipients.
  
  
  Data Cleansing: If duplicates are found, perform data cleansing to ensure that each sender and recipient has a unique identifier. This may involve:
  
  Updating records to ensure they are unique.
  Removing or archiving old or unnecessary records.
  
  
  
  Testing: After making changes, test the process again to ensure that the error does not reoccur.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to electronic invoicing for any specific guidelines or updates that may address this issue.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) or XD01/XD02 (Customer Master) to manage master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to electronic invoicing and this specific error message.
  Support: If the issue persists after checking master data and configuration, consider reaching out to SAP support for further assistance.
  
  By addressing the root cause of the duplicate entries and ensuring proper configuration, you should be able to resolve the EDEREG_INV002 error.