How To Fix EDATEX312 - No own or third party service provider available

SAP Error Message - Details

• Message type: E = Error

• Message class: EDATEX - Messages for Data Exchange Processes

• Message number: 312

• Message text: No own or third party service provider available

What causes this issue?

You want to execute a data exchange process. Processing cannot be
continued because the own or third party service provider does not
exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the own and third party service provider have been
specified for the point of delivery and the data exchange process.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDATEX312 - No own or third party service provider available ?

  The SAP error message EDATEX312 indicates that there is no own or third-party service provider available for the specific service you are trying to use. This error typically occurs in the context of electronic data interchange (EDI) or when working with external service providers in SAP.
  Cause:
  
  Configuration Issues: The system may not be properly configured to recognize any service providers for the specific service you are trying to access.
  Missing Service Provider: There may be no service provider defined in the system for the required service type.
  Incorrect Partner Profile: The partner profile may not be set up correctly, leading to the system not being able to find a valid service provider.
  Authorization Issues: The user may not have the necessary authorizations to access the service provider information.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code WE20 (Partner Profiles) and ensure that the partner profiles are correctly set up for the relevant partner.
  Verify that the service provider is defined in the system.
  
  
  
  Define Service Providers:
  
  If no service provider is defined, you may need to create one. This can typically be done in the transaction code WE21 (EDI/IDoc File and Port Definition).
  Ensure that the service provider is correctly linked to the relevant logical system.
  
  
  
  Review Partner Profiles:
  
  Ensure that the partner profiles are correctly configured to include the necessary message types and that the correct service provider is assigned.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the service provider information. This may involve checking user roles and authorizations in transaction code SU01.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific details related to the service you are trying to use, as there may be additional configuration steps required.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to see if the error persists. You can use transaction codes like WE19 (Test Tool for IDocs) to simulate the process.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  WE20: Partner Profiles
  WE21: EDI/IDoc File and Port Definition
  WE30: IDoc Types
  WE19: Test Tool for IDocs
  SU01: User Maintenance
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to identify the cause of the EDATEX312 error and implement a solution to resolve it.