ECRM_ISU081 - Invalid active contract( &1 ); subprocess ( &2 ) cannot start

SAP Error Message - Details

• Message type: E = Error

• Message class: ECRM_ISU - Messages for IS-U Contract

• Message number: 081

• Message text: Invalid active contract( &1 ); subprocess ( &2 ) cannot start

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECRM_ISU081 - Invalid active contract( &1 ); subprocess ( &2 ) cannot start ?

  The SAP error message ECRM_ISU081 indicates that there is an issue with an active contract in the context of a subprocess that cannot be started. This error typically arises in the SAP IS-U (Industry Solution for Utilities) module, which is used for managing utility services such as electricity, gas, and water.
  Cause:
  The error message can be triggered by several factors, including:
  
  
  Invalid Contract: The contract referenced in the error message may not be valid or active. This could be due to the contract being expired, deleted, or not properly configured.
  
  
  Contract Status: The status of the contract may not allow for the subprocess to be initiated. For example, if the contract is in a status that does not permit further processing (e.g., "Inactive" or "Blocked").
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the subprocess from recognizing the contract as valid.
  
  
  Data Inconsistencies: There could be inconsistencies in the master data related to the contract, such as missing or incorrect entries.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Contract Validity:
  
  Verify that the contract referenced in the error message is indeed active and valid. You can do this by navigating to the contract management area in SAP and checking the status of the contract.
  
  
  
  Review Contract Status:
  
  Ensure that the contract is in a status that allows for subprocess initiation. If the contract is inactive or blocked, you may need to change its status or create a new contract.
  
  
  
  Examine Configuration:
  
  Review the configuration settings related to contracts and subprocesses in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any discrepancies in the contract data. This may involve checking related master data, such as customer information and service points.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or known issues.
  
  
  
  Contact Support:
  
  If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like ECRM_CONTRACT to view and manage contracts.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches.
  User Authorization: Ensure that the user attempting to initiate the subprocess has the necessary authorizations to access and manage the contract.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.